My recently purchased 05 Mini Cooper needed serious TLC. Wise have looked at it and done the work that I needed over a period of time to fit in with my finances. They do not just sell you the most expensive brand new BMW parts or use generic rubbish, they source quality used BMW parts where appropriate which I always think is a sign of a garage not only caring but also having enough expertise to be able to make a sensible judgement call. They spotted something serious which could have been dangerous which had been missed by a body shop who had worked on the car after a prang. They advised me, fixed it and got me safe again, all while balancing my finances and my safety. I sometimes find that garages are patronizing to a woman even though I know more about cars than lots of men, not so with Wise, not at all. They are trustworthy, helpful and very professional - and I am a very hard lady to please!
Comments: Had turbo waste gate rattles plus other serious problems on my 335i.The lads got to the bottom of all of the issues and the car is now running the same as when i bought it 5 years ago,absolutely amazing!!! I was over the moon with the expertise and customer service from Dan and his staff.The car\'s been going to Stephen James BMW since i bought it 5 years ago and has never,ever run so good as it has when it left D & T Wise Ltd.Highly,highly recommended and i\'ll be using them again in future for sure!!!
I had a faulty light coming up in my 3 series and finally got to D&T Wise and glad I did.
Dan was really determined to get to the bottom of it and he managed to fixed it in the end. He is very flexible and always tried his best to work around my availability and was very reasonable in billing and would never charge twice for the same job!
I then had another problem - this time with the Central Locking / Alarm Siren and he has just sorted it out (fingers crossed!!!).
Dan and his team provides excellent customer service and know their job. I would highly recommend him to anyone who is looking for a professional service - he is honest & wouldn\'t rip you off!
Good luck and keep up the good work Dan!
This is what real Customer Care is all about. I had a particularly tricky problem with vibration on my 530 touring. Danny and the guys worked on it way beyond the call of duty to solve the problem. Many thanks guys!!
This is definitely the place to head for if you want a great service and good value.I won\'t be going anywhere else.
Danny and his guys are top notch. They looked after my 3 series years ago when they used to be called BMWise, I then moved out of the area. Then when I bought a 7 series and started to have problems with it, I knew there was only one BMW specialist I trusted. As I said, these guys know there stuff, you won\'t be disappointed.
First rate service. Honest, friendly and know what they are doing. Would not hesitate to recommend them to others. Beats all the other dealer garages and the high street names into a cocked hat!
Brilliant service - these guys really know their stuff and give honest advice on what is required. I have a 2004 X5 and following the great reviews entrusted Danny and the team with looking after my vehicle and I haven\'t been disappointed. Their service and advice is exemplary and unlike main dealers they don\'t rip you off by doing work that isn\'t needed. You genuinely feel that they value your business and look after your car when it\'s with them and I can\'t praise them highly enough - they will have my custom for many years to come. Thanks guys.
D&TWise have been professional in the service they have given us and very quick in dealing with any problems we have had with our car.When we purchased our car in Oct 12 the dealer did not make us aware of the various problems it had. To summarise, we pursued the dealer with the help of trading standards and D&T Wise for the money back for the work we had to have done on the car and in the end got most of the money back from the dealer. My reason for mentioning this is that D&T Wise were helpful in providing professional advice to us, documentation for us to provide to the dealer to assist our case, and were even willing to attend court on our behalf if it came to it. I would not hesitate in recommending D&T Wise.
Many Thanks to them.
My names Reggie I\'m a proud owner of a e46 M3, which had a gearbox problem. Lots of garages were telling me it was an SMG problem and could be looking over £4000 to fix, D&T Wise LTD was recommended to me and all I have to say is they provide a first class service very helpful and because they know what they are doing with BMW there price are very reasonable. The problem was nothing to do with the SMG it was the clutch and flywheel. I have had the car back three days now and it is a pleasure to drive gears change very smoothly now thanks to D&T. I rate them as no1 for BMW\'S
Exemplary! Dan and the team provides an honest and great service. They fixed all of my problems (well the cars anyway!) and fast over the bank holiday. Fantastic pricing and come in way cheaper than I expected for an M Roadster too. Cheers and Dan thanks again mate.
I have used these guys two years running for MOT’s, Servicing and repairs on my Mini. I am really happy with the service that they have provided. As a young women who has to maintain her own car, Dan and the guys at D and T Wise have made me feel comfortable and reassured about any quires or problems that I’ve had with my car. In my experience they are friendly, honest and more than happy to help. Thank you very much. See you guys soon.
"I recently moved to SE London and required a BMW specialist to fix several faults with my E46 3 Series. After researching online, I came across D and T Wise which had very good reviews. To say I wasn't disappointed with the service received is an understatement! Dan and the guys at D and T Wise were great; they were friendly, welcoming, explained exactly what they were going to do analyse the faults, explained each fault (and also the symptoms the driver would experience because of each fault - which added further verification for me that the faults were genuine) and above all, they were very reasonably priced. The faults were fixed with a quick turnaround, which only added to the great service I received.
Based on my experience, I highly recommend D and T Wise as a BMW specialist and will definitely return for any future work needed.
Thanks guys, great job!
Had a wonderful and exceptional service from D & T Wise today 9.1.13, on the repairs on my BMW. I was quoted over £1200 from BMW & had the same repairs done at D & T Wise for less the £300 without booking an appointment as the car was accepted when I decided to give it to them for repairs. I highly recommend them for quality of work, right price and flexibility with customers. Keep it up.
from a mot to an inspection 2 the only place i will take my bmw thats all there is to say
The guys at D & T Wise are brilliant, they always seem to go above and beyond to help. Be it promising to call you before carrying out any work on your car and giving you straight advice or alternative options, I TOTALLY trust the people that work here and know that they are not trying to rip me off or string me lines. The cost for parts and the quick turn around time is fantastic. Best service in South East London.
took my x5 to them today with the dreaded transport mode on within a couple of hrs im back to collect car all sorted car had 12 faults on diagnostic read out and they sorted every 1 for 60 quid inc vat i was quoted double this just to put it on the machine from the main dealer so forget the main dealers these guys really do know there stuff and dont rip you off like main dealers i would recomend them to any 1 and if i have any probs with either my x5 or e36 conv i wouldnt hesitate to use them top marks to them
My first experience with Dan and D&T was in May 2012 after I blew the turbo on my 520d as the oil service was overdue. I had let the oil service pass as extortionate prices at the Stealers led me to try to reduce the numbers of services!
BMW quoted me over 4k to get this sorted and Dan and the boys did this for 2k. And with a full oil service.
Dan had mentioned once customers had been to him they rarely go back to the stealers and how right he was! Have recently been in for another service and again far cheaper than BMW.
The unit may not match BMW dealerships in appearance, with no fancy glass polished reception desk and a coffee machine, but I’d rather pay less for my servicing and grab a coffee from starbucks 10mins walk down the road!!
It is a real testament to the top quality work that there are so few reviews for D&T, and this should be taken as a positive...try googling that well known chain K*** F**!
Your pride and joy is in good hands at D&T and the service is exceptional! Thanks to Dan and the team, will be coming to you for all my bimmers in future. Aslan
I am so pleased with the way I was treated by all in D&T. Honest, accurate and no smarminess you get with a main dealer. They had trouble with my warranty company but did not give up. I will use them again and recommend others to. The bill was a shock but a lot less than half of a main BM dealer
An Outstanding service! I cannot recommend the guys at D and T enough. They found the root of the problem with my BMW 325 and sorted within a day. I was able to drop the car off and pick the car up out of hours which was a great help all at half the cost of BMW. I will defiantely be using Dan and Darren again. Cheers Guys Pete
I have taken my 320ci to twice now for MOT’s & servicing. Dan is always happy to explain whats wrong with the car, if it needs to be done or is just recomended. They give you a price for all the options and are happy to answer any questions. Overall really good customer service.
I am always wary of taking any car that I own for repairs or a service only because I have been ripped off so many times in the past. I took my BMW 1 series for a service at D&T earlier this month. I had called several dealers beforehand but was not impressed with the initial conversation over the phone. However, on speaking to Dan I was impressed by the fact that he actually allowed me to ask a few questions and gave me some useful info about servicing the car without being rude or impatient which was what I had experienced from several other dealers. The service was much better priced than i had paid for in the past and Dan called me to explain what needed doing and if I wanted to go ahead beforehand. I was extremely happy with the general level of service and my car is now running smoothly and I have finally found somewhere I can take my car in the future without worrying if the work will be done properly or overpriced or the staff will be rude.
I've owned my M3 for 9 years now and Dan and his team have always maintained it to the highest standard. When I first bought it I took it to BMW for the first service and being in the trade a few years ago I knew there were a couple of minor things wrong with it, all of these things were missed by the main agent but they advised me that the car needed new wishbones for £500 plus fitting. I declined the work and took it to DandTwise who simply replaced the ball joints for a fraction of the main agent cost. I still have the original wishbones on the car today and it drives perfecly. I can’t say eough about these guy’s and my M3 still feels spot on after 60,000 miles in their care which is a testament to their work in itself. They will give an honest evaluation of your car but won’t make you pay through the nose for things you don’t really need. They also looked after my old 318is and current 525i along with my sisters 320d and my mum’s Z3. Being a slightly fussy enthusiast I have never been 100% happy with the work of the garages that have looked after any of my other cars (including main dealers) but I can honestly say that I am totally satisfied with the service I have received from D&TWise over the years and I would not trust anyone else to look after my cars. Big thanks to Dan and his team.
Had an oil service done in December...top class rates and customer service.
More recently, my car broke down, had it towed to D&T Wise, they managed to squeeze my car ahead of some jobs, diagnose and replace the starter motor all by the next day!